An IT outage is currently impacting our phone systems. Our IT team is diligently working to identify the problem and resolve it as soon as possible.
Your portal is NOT impacted and you can still use it to check the status of your claims, find information about your benefits, access forms, etc.
We appreciate your patience and understanding during this time.
Website Disclaimer
At New Era, we are committed to protecting your privacy as a visitor to this web site and as our customer. To our visitors we offer this pledge:
New Era will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not authorized to receive your information which is collected on this web site.
Cookies
A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this web site. We may utilize a short-lived form of cookie when you visit this site.
At New Era, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server.
We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process.
No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor's computer as soon as they close their browser or if they are not actively browsing our web site.
Should a previous visitor to our web site return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.
Third Party Links
This web site may contain links to third party web sites that are not controlled by New Era. These third party links are made available to you as a convenience and you agree to use these links at your own risk.
Please be aware that New Era is not responsible for the content of third party web sites linked to New Era nor are we responsible for the privacy policy or practices of third party web sites linked to New Era.
Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with New Era. If you should link to a third party web site from New Era, we strongly encourage you to review and become familiar with that web site's privacy policy.
Changes In Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.
If you have any questions about our privacy policy, please feel free to contact us.