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An IT outage is currently impacting our phone systems. Our IT team is diligently working to identify the problem and resolve it as soon as possible.
Your portal is NOT impacted and you can still use it to check the status of your claims, find information about your benefits, access forms, etc.
We appreciate your patience and understanding during this time.

We are here to assist our valued policyholders during this unsettling time

We realize that the past several weeks have been anything but normal. We want you to know that we remain committed to providing exemplary service, and we are here to help you with any questions you may have.

We are diligently monitoring the Coronavirus (COVID-19) outbreak, and responding to recommendations made by the Centers for Disease Control and Prevention (CDC), as well as national, state and local authorities.

  • We are prepared to continue our operations and support you during this global event, without interruption
  • We have taken precautionary measures to protect our employees and help prevent further spread of the virus by going 80% remote
  • We remain financially strong during these challenging times

Questions?

If you have questions, we urge you to sign into your policyholder portal to view an array of resources we have made available to you in regards to COVID-19. If you wish to speak to a representative, please give us a call and we will be happy to assist you.

Sign into your policyholder portal to view resources such as:
  • ID cards, policy and payment information
  • Coverage for COVID-19 testing and treatments
  • FAQs regarding COVID-19
  • Telemedicine services available to you
  • Enhanced benefits in response to COVID-19 (Health Choice & Health Saver Series policyholders)
Click to Sign In
Speak with a policyholder representative

Monday - Friday 8 AM - 5 PM (CST)

U65 Health Policyholders 1-888-748-3040

Medicare Supplement Policyholders 1-877-417-7555

Quick Resources

Centers for Disease Control and Prevention (CDC)

Please visit the Centers for Disease Control and Prevention (CDC) website for the most updated information regarding COVID-19.

Protect Yourself

What To Do If You Are Sick

Symptoms

Six Steps to Prevent COVID-19

Coronavirus Guidelines for America
View by visiting WhiteHouse.gov